My hubbie got this from Fein web site (FMM 250Q) and got it fast. However, we had missing parts (a cellopane wraped 3 blade combination of accessories) that should come with the kit. Called Fein and they were surprised that those were missing, but sent to us by UPS anyway without charges. Do not have 365/7/24 customer service, but people who picked up the phone are nice and professional.
Packaging is not as good as expected. After we took the tool out, we cannot put it back unless we took out those filmsy plastic packaging inside the tool box provided. They need better packaging design for such a high price tool.
Tool seem to be well made, but accessories are very expansive. For charging this kind of price, Fein should have included all accessories in the product.
For using, I am not strong enough to flip the handle to change the accessories. However, I like using it to cut wood board and pipes. My hubby has used this to cut sidings, trims and he used this to change sidings in the front portion of our house and he likes the tool. We are planning on using the MulitMaster to sand down the window trims for re-painting this coming year. We like using this tool for detail work and projects that are limited in space.
I understand that Dremmel and Rockwell has came out with similar product (even look the same), but at a lower price level, but I am not sure if the quality are as good as this one from Fein.
Overall, we like the tool, but think it is a bit costly, especially when you need to order additional accessories.
Get more detail about Fein MultiMaster FMM 250Q Top.
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